Frequently Asked Questions

What are your hours of operation?

6 a.m.-4 p.m., Monday through Friday. Call for Saturday seasonal hours 847-564-1901.

We have 24-hour emergency service available.

Who can rent a dumpster?

Anyone can rent a roll-off. Commercial and residential contractors, demolition companies, industrial companies, roofers, remodelers and homeowners.

How do I order a dumpster container?

You can either fill out our request form on line and we’ll call you promptly or call us at 847-564-1901

What if I have no idea what size dumpster I need?

Our experienced team will help you determine the right size dumpster for your needs.

How long can I keep my dumpster container?

Two weeks. If you need it longer, please call to make arrangements.

Is there an extra charge for certain waste materials?

Yes. Tires are an additional charge.

How do I know what time my dumpster will arrive?

We will give you a four hour window. Our dispatch center can call you one-hour prior to delivery.

How far in advance do I need to schedule the delivery of my dumpster container?

We strive to provide same day service. 24-hour notice is preferred.

Is a permit required to have a dumpster container?

Call us and we can tell you if a permit is required in your city.

Where on my property or job site should I put my dumpster?

We recommend the dumpster be placed on a hard level surface such as concrete or asphalt. We provide a plywood base when needed.

Is my waste recycled?

Yes! All rubbish and debris is taken to C&D Recycling where it is sorted. Materials such as wood, concrete, brick, dirt, asphalt shingles, cardboard, metals, carpet, and plastics are all recycled. Our goal is to limit the amount of waste going to landfill to no more than 25%. In most cases we exceed this amount. With Active Disposal you know your waste is recycled.

How can I get my waste to your facility?

We provide two options.

  • Active Disposal will drop off the correct size dumpster container and pick it up and take it to our sister company C&D Recycling
  • Dump it yourself. Construction and Demolition debris can be dumped at our sister company C&D Recycling located in Northbrook.

Is there a charge for dumping material at C&D Recycling?

Yes.  All garbage is priced according to weight.

What if my recycled waste is co-mingled with trash?

Don’t worry. We will separate the waste and process the load pulling out the recyclable materials.

Will you accept straight loads?

Yes, we will always accept straight loads. For example, you may have a straight load of dirt, concrete, metal or cardboard.

How and when do I pay for a dumpster?

We accept cash, check or Visa, MasterCard, or Discover upon delivery of your of your roll off dumpster container.